MIRA | Money invested in right assets
MIRA

Terms & Conditions

Terms==============

Last updated: October 10, 2022

Welcome to MIRA Money (Money Invested in Right Assets ™) PLEASE READ THE FOLLOWING TERMS OF USE AGREEMENT CAREFULLY. BY ACCESSING OR USING OUR PLATFORMS AND OUR SERVICES, YOU HEREBY AGREE TO BE BOUND BY THE TERMS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE. IT IS YOUR RESPONSIBILITY AS THE USE, TO READ THE TERMS AND CONDITIONS BEFORE PROCEEDING TO USE THIS PLATFORM. IF YOU DO NOT EXPRESSLY AGREE TO ALL OF THE TERMS AND CONDITIONS, THEN PLEASE DO NOT ACCESS OR USE OUR PLATFORMS OR OUR SERVICES.

MIRA Money is a technology first investment management platform by Noble Wealth Technologies Private Limited that believes in providing every Indian the access to right investment suggestions. Headquartered in Bengaluru, we cater to individual and high net-worth clients to invest across diverse asset classes.

Through our customer facing app Mira Money, available for both Android and iOS mobile platforms, we ask questions about investment objective, age, target amount in mind, tenure of the investment, investors risk tolerance level, annual expenses, annual earnings, kids age, retirement age, etc and builds a customized and optimized investment portfolio to suit the needs of the objective and MIRA Money app facilitates the purchase of mutual funds (we offer only domestic and international index mutual funds and domestic debt funds) using a payment gateway.

To facilitate mutual funds discovery, purchase, payment, redemption and analytics, we have integrated our mobile application with an intermediary system: Fintech Primitives platform from Cybrilla Technologies and for mutual funds data (& historic performance data), we have integrated with Pulse Labs Research & Technology Solutions Private Limited.

We, at Noble Wealth Technologies, take your patronage seriously and hence the following Terms of Use Agreement (the "TOU") is a legally binding agreement that shall govern the relationship with our users (Investors) and others that may interact or interface with MIRA Money, (“the Platform”, “us” or “we”), located at Villa 669, Phase 3, Adarsh Palm Retreat, Devarabisanahalli, Bangalore - 560103, and our subsidiaries and affiliates, in association with the use of the Platform, which includes MIRA Money, (the "Platform") and its Services, which shall be defined below.

Disclaimer----------

Mutual Fund investments are subject to market risks, read all scheme related documents carefully. The NAVs of the schemes may go up or down depending upon the factors and forces affecting the securities market including the fluctuations in the interest rates. The past performance of the mutual funds is not necessarily indicative of future performance of the schemes. The Mutual Fund is not guaranteeing or assuring any dividend under any of the schemes and the same is subject to the availability and adequacy of distributable surplus. Users are requested to review the prospectus carefully and obtain expert professional advice with regard to specific legal, tax and financial implications of the investment/participation in the scheme.

While all efforts have been taken to make this web site as authentic as possible, please refer to the print versions, notified Gazette copies of Acts/Rules/Regulations for authentic version or for use before any authority. We will not be responsible for any loss to any person/entity caused by any short-coming, defect or inaccuracy inadvertently or otherwise crept in MIRA Money.

Access to MIRA Money and Restrictions------------------------------------

We are very happy to have you make use of our Platform and its Services and to facilitate an enjoyable experience. We grant you a nonexclusive, non-transferable license to use the Platform solely for your personal use. You agree that you will only use MIRA Money for your own personal use, and not on behalf of or for the benefit of any third party. Users can create an account on behalf of their children and invest through the Platform. It is important that when you use this Platform, you warrant that you will not use the Platform for any purpose that is unlawful or prohibited by these Terms and Conditions. You understand and agree that if you violate any of these Terms and Conditions, your authorization to use this Platform automatically terminates.

Using Mira Money in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use the Platform. If you don’t agree to all of the following, you may not use or access the Platform in any manner.

You represent and warrant that you are of legal age to form a binding contract.

You, the User, acknowledge and agree that our platform is the sole property of Noble Wealth Technologies. We would like to ensure a great experience and hence at its discretion, MIRA Money may offer additional Platform Services and/or products, or update, modify or revise any current content and Services, and this Agreement shall apply to any and all additional Services and/or products and any and all updated, modified or revised Services unless stated otherwise. Noble Wealth Technologies reserves the right to cancel and cease offering any of the Services and/or products on offer on the Platform. You, further acknowledge, understand and agree that Noble Wealth Technologies shall not be held liable for any such updates, modifications, revisions, suspensions or discontinuance of any of our Services and/or products on the Platform. When you continue to use the Services provided, after such posting of any updates, changes, and/or modifications your acceptance of such updates, changes and/or modifications implies acceptance of the same. We recommend that you frequently review this Agreement and any and all applicable terms and policies to ensure you are aware of all terms and policies currently in effect. Should you not agree to the updated, revised or modified terms, you must stop using the provided Services forthwith.

Furthermore, you understand, acknowledge, and agree that the Services offered shall be provided "AS IS" and as such Noble Wealth Technologies shall not assume any responsibility or obligation for the timeliness, missed delivery, deletion and/or any failure to store user content or personalization settings.

Creating an Account on the MIRA Money Platform----------------------------------------------

The Platform is a technology first investment management platform that believes in providing every Indian the access to right investment suggestions.

Any and all visitors to our Platform shall be deemed as "users" of the Services provided within for the purpose of this TOU. The Platform works on a self-serve model and the mobile application is available on Android and IOS.

To access the Platform, you are required to sign up for an account and select a password. User will get phone number/OTP based login access to the app. The app requires user to go thru eKYC process (including video KYC) in order to invest thru our app. KYC is mandatory as per SEBI requirements.

Ensuring access by creating an account on the Platform:

  • For account creation, only the user's name, phone numbers and OTP are collected.
  • For KYC,
    • Full name as its in Aadhar card/PAN card
    • Place of birth
    • Aadhar details
    • PAN details
    • Bank account details
    • email address
    • Phone number
    • Nominee name, DOB, Place of birth and % of benefits for each nominee
    • Occupation details
    • Source of income
    • Cancelled cheque photo
    • and any other required information as mandated by the KYC process.

There is so much that you can do on the Platform through your account:

  • Users can invest thru app in one or more mutual funds (we help them to invest in one of our Growth Baskets, which is a basket of index mutual funds
  • Users can make payment thru the app
  • Users can set up recurring investment (SIP - Systematic Investment Plan)
  • Users can make lumpsum (one time investment)
  • Users can cancel SIP
  • Users can edit SIP details (like SIP date, SIP amount, etc)
  • Users can redeem their investments (either full or partial)
  • Users can view their total investment details like amount invested, % of returns, etc thru the dashboard
  • Investors can see individual investment objective-based details in the dashboard and invest more in that objective if they like to invest
  • Users can download reports like Capital Gain, etc
  • Users can get educated thru our blogs/video tutorials/information page in the app (financial literacy)
  • Users can view their investment details in our Rising Alpha PMS (Portfolio Management Service). This is applicable only if they have invested in our PMS

Services provided on the Platform

  • We provide only incidental advisory services as allowed by SEBI for MFD license holders
  • We help customers choose the right mix of mutual funds to invest to match their investment objectives and their risk tolerance
  • We show calculated values in terms of annual returns of their investments, amount invested, rate of return, etc
  • This is all factual information we show in the mobile app to customers

The use of information shared by user

  • Customers profile data will be used to personalize the offerings and personalize the message in the app
  • We use customer profile data for our internal analysis purposes only to understand the investment pattern behaviour like money invested by age group, etc so that we can improve our services further using these insights. No data is shared or sold with any vendor or partner outside of Noble Wealth Technologies for commercial purposes
Payments made by user-----------------------
  1. We do not charge any fee to customers to invest thru our platform. It’s 100% free service. We earn a small commission from mutual fund houses we invest in. So there is no financial transaction between MIRA Money and the user.
  2. We facilitate the payment for the purchase of mutual funds by our customers and mutual fund houses where the money is directly debited from customers bank account and directly deposited to AMC by RazorPay payment gateway.
Permissions needed by the app to function in an effective manner;-------------------------------------------------------------
  1. Permission needed to read OTM SMS.
  2. Permission needed to photo gallery in order for customer to set/use their own photos in the app.
Cancellation / refund policies applicable to users:----------------------------------------------
  • As we do not charge any fee to customers for any transactions or signup or account maintenance, there is no concept of cancellation or refund.
  • Money invested thru us, MIRA Money, is directly deposited into respective AMCs for the purchase of mutual funds assets.
Privacy for MIRA Money----------------------

MIRA Money takes your privacy very seriously. For the current MIRA Money Privacy Policy, please click here.

Every registered User's registration data and various other personal information are strictly protected by the MIRA Money Privacy Policy. As a registered User, you herein consent to the collection and use of the information provided, including the transfer of information within India for storage, processing or use by MIRA Money and/or our subsidiaries and affiliates.

Proprietary Rights-----------------

You understand and agree that MIRA Money 's Services and any essential software that may be used in connection with our Services ("Software") shall contain proprietary and confidential material that is protected by applicable intellectual property rights and other laws. Therefore, you agree not to alter, modify, lease, rent, loan, sell, distribute, transmit, broadcast, publicly perform and/or created any plagiaristic works which are based on MIRA Money Services (e.g. Content or Software), in whole or part.

MIRA Money permits you to make use of our Software, as long as you do not, and shall not, allow any third party to duplicate, alter, modify, create or plagiarize work from, reverse engineer, reverse assemble or otherwise make an attempt to locate or discern any source code, sell, assign, sublicense, grant a security interest in and/or otherwise transfer any such right in the Software. Furthermore, you agree not to alter or change the Software in any manner, nature or form, and as such, not to use any modified versions of the Software, including for the purpose of obtaining unauthorized access to our Services. Lastly, you also agree not to access or attempt to access our Services through any means other than through the interface which is provided by MIRA Money for use in accessing our Services.

You herein acknowledge, understand and agree that all of the MIRA Money trademarks, copyright, trade name, service marks, and other MIRA Money logos and any brand features, and/or product and service names are trademarks and as such, are and shall remain the property of MIRA Money. You herein agree not to display and/or use in any manner the MIRA Money logo or marks.

You understand that we own MIRA Money. These Terms don’t grant you any right, title or interest in MIRA Money, or our trademarks, logos, and other intellectual property.

If You Believe Content Available Through the Platform Infringes A Copyright, Please Provide The Following Information To The Person Identified below:

  1. A physical or electronic signature of the copyright owner or authorized agent;
  2. Identification of the copyrighted work(s) claimed to have been infringed;
  3. Identification of the material that is claimed to be infringing or to be the subject of the infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
  4. Information regarding how we may contact you (e.g., mailing address, telephone number, e-mail address);
  5. A statement that the copyright owner or its authorized agent has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. a. A statement that the information in the notification is accurate, and made under penalty of perjury, and, if an agent is providing the notification, a statement that the agent is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Attn: ____________________________

Acceptable Use Policy---------------------

You are responsible for all your activity in connection with MIRA Money. Due to the global nature of the internet, through the use of our network, you hereby agree to comply with all local rules relating to online conduct and that which is considered acceptable Content. Make sure that you use MIRA Money in a manner that complies with the law. If your use of MIRA Money is prohibited by applicable laws, then you aren’t authorized to use MIRA Money. We can’t and won’t be responsible for you using MIRA Money in a way that breaks the law.

You also agree that you will not use MIRA Money in a manner that:

  • Is fraudulent.
  • Jeopardizes the security of your MIRA Money account or anyone else’s (such as allowing someone else to log into MIRA Money as you, or sharing your account or password with someone);
  • Attempts, in any manner, to obtain the password, account, or other security information of any other user;
  • Decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to MIRA Money.
  • Replicates, duplicates, copies, trades, sells, resells nor exploits for any commercial reason any part, use of, or access to MIRA Money Platforms.
Indemnity----------
  • Noble Wealth Technologies is not liable to indemnify any user for any financial loss suffered by the said user by using the services on the Platform.
Terminating Your Account-------------------------

The account created on the Platform and the information provided on the Platform is maintained on the Platform for our auditing processes even after the user discontinues the use of the account.

At any point, subject to the conditions of the specific mutual fund, the user can discontinue the payment of a specific SIP. It would also be the responsibility of the user to ascertain that where they wish to discontinue a SIP, automatic payment process be cancelled by them.

Changes to the Terms----------------------

We are constantly trying to improve our products and services, so these Terms may need to change along with http://mira.money.  We reserve the right to change the Terms at any time, but if we do, we will bring it to your by sending you an email, and/or by some other means.

If you don’t agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use http://mira.money.  If you use http://mira.money in any way after a change to the Terms is effective and notice has been provided, that means you agree to all of the changes. 

Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us.

No Warranties-------------

http://mira.money is provided to you on an “as-is” basis. This means we provide it to you without any express or implied warranties of any kind. That includes any implied warranties of merchantability, fitness for a particular purpose, non-infringement, or any warranty that the use of http://mira.money will be uninterrupted or error-free.

Any information or material downloaded or otherwise obtained by way of MIRA Money services or software shall be accessed at your sole discretion and sole risk, and as such you shall be solely responsible for and hereby waive any and all claims and causes of action with respect to any damage to your computer and/or internet access, downloading and/or displaying, or for any loss of data that could result from the download of any such information or material.

Assignment------------

You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your http://mira.money account, in any way (by operation of law or otherwise) without our prior written consent.  We may transfer, assign, or delegate these Terms and our rights and obligations without consent.

Choice of Law-------------

These Terms are governed by and will be construed under applicable laws of India, without regard to the conflicts of law provisions thereof.

Dispute Resolution and Arbitration--------------------------------

Any dispute arising from or relating to the subject matter of these Terms shall be resolved through following methods:

  1. For any issues, customers first must reach out to our support team at support@mira.money and give us sufficient time to resolve the issue.
  2. An escalation that will be addressed by MIRA Money representative.
  3. Executive escalation that will be addressed by a senior executive of MIRA Money.
  4. Consumer court at customer discretion within jurisdiction of Bengaluru, Karnataka

Any dispute that remains unresolved through the above mechanism shall be finally settled by arbitration in Bengaluru, Karnataka, India, in accordance with the Indian Arbitration and Conciliation Act, 1996. For all purposes of these Terms, you consent to exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

No Joint Venture----------------

You hereby acknowledge and agree that if you are an employee, agent, partner, or joint venture of Noble Wealth Technologies, and you do not have any authority of any kind to bind us in any respect whatsoever.

Waiver-------

The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder.

You acknowledge and agree that if you are an employee, agent or partner of MIRA Money, you are not entitled to any additional service or favour apart from what is provided to all other users.

Entire Agreement----------------

You agree that these Terms are the complete and exclusive statement of the mutual understanding between you and us, and that it supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms.

Violations----------

Please report any and all violations or infringements of any kind or of this TOU to MIRA Money as follows:

Attn:

Mailing Address: 2nd Floor, Kabra Excelsior, 6/A, 7th Main Rd, 1st Block Koramangala, Bengaluru

Email:care@mirawealth.com